Refund Policy

If you are not satisfied with a paid plan, you may request a full refund within 14 days of the initial purchase or renewal charge, no questions asked.

To qualify, contact us from the email associated with your account and include your account email, plan name, and approximate purchase date.

Once approved, refunds are submitted to our payment provider and typically appear on your original payment method within 5–7 business days. Exact timing depends on your bank or card issuer.

After a refund is issued, paid-plan quota and premium features are rolled back to the Free plan limits.

Partial refunds may apply in situations such as:

• Mid-cycle plan changes — unused prepaid time may be credited or refunded on a prorated basis when we approve a downgrade or cancellation exception.
• Service outages — if a major paid feature is unavailable for an extended period, we may offer a prorated credit or partial refund at our discretion.
• Billing errors — duplicate charges or incorrect amounts are corrected in full for the erroneous portion.

Chargebacks without contacting support first may result in temporary account holds while we investigate.

• Requests made more than 14 days after the charge (unless required by law).
• Abuse, fraud, or Terms of Service violations.
• Free plan usage (there is no paid charge to refund). Third-party AI API costs under a BYOK-style arrangement, if offered, are not refunded by us.

Email us with the subject line "Refund Request":

billing@meetingactionitems.app

Please include:

• Registered account email
• Plan (Pro / Team) and billing date
• Payment reference if available

We aim to respond to refund requests within 2 business days.